SPOTIFY users worldwide are reporting issues with the popular music app despite the streaming site claiming the problems are resolved.
Users started rushing to Downdetector to report that the streaming site was “not loading” on Wednesday morning.
Music lovers took to social media to complain after thousands of reports of issues were reported in the UK, US, and Australia.
In a later tweet, Spotify wrote: “Everything’s looking much better now! Give @SpotifyCares a shout if you still need help.”
However, fans flooded the comments to report that their issues have not resolved.
One wrote: “Worked for one second and now it’s not playing anymore. Displays songs but doesn’t play the music.”
Another said: “Spotify is still not playing select songs for me or searching for known artists. Hard to add music when you can’t even listen to it.”
Follow our Spotify down live blog for more news and updates…
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US and UK issues reported
Spotify is reportedly still down after users have reported problems with the music streaming platform.
For some UK and US customers who have experienced connectivity problems, the music app appears to be unavailable.
Users have reportedly only been able to listen to playlists; new music and artists are reportedly not loading.
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Previous outages reported this year
Spotify had two brief disruptions earlier this year.
Over 45,000 customers in the United States were affected by the audio streaming platform’s outage in January, according to Downdetector.
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Fans claim issue not resolved
In the comments of Spotify’s tweet, users are claiming that the app is still not working for them.
One user tweeted: “Still not working for me restarted the app no difference.”
Another wrote: “Worked for one second and now it’s not playing anymore. Displays songs but doesn’t play the music.”
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How Spotify was created
Spotify was founded in 2006 and made available in the United States in 2011.
The company’s name is a portmanteau of “spot“ and “identify”.
Ek had successful ventures prior to founding Spotify, establishing multiple businesses by the age of 16.
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Spotify’s competition with Apple
As a competitor to Apple’s iTunes and later Apple Music, Spotify has faced a long and contentious battle to get platformed on the App Store or add features to the Apple Watch.
A timeline of their business rivalry is available on a Spotify-sponsored site.
Spotify went public in 2018, thereby diversifying ownership and allowing venture firms like Baillie Gifford, Morgan Stanley, and T. Rowe Price to purchase a stake in the music streamer.
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All about the CEO
Daniel Ek is the CEO of Spotify, jointly creating the music app with Martin Lorentzon.
He was born on February 21, 1983, in Stockholm and before setting up Spotify he launched Nordic auction company Trader, which was acquired by eBay in 2006.
He was inspired by his love of music to set up Spotify, kickstarting one of the biggest apps in the world as a result.
As CEO he has become the public face of Spotify and was named the most powerful man in music by Billboard in 2017.
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‘Everything looks much better now’
Spotify has issued an update on its Twitter page.
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Users report outages to Twitter
Spotify users have also flooded Twitter with complaints.
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Users frustrated
Users on Downdetector are expressing their frustration with not being able to use the app.
“I’m the saddest boy ever,” one user wrote in the comments section.
Another user wrote: “LET ME OPEN MY PLAYLIST RAHHHHHH.”
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Users frustrated
Users on Downdetector are expressing their frustration with not being able to use the app.
“I’m the saddest boy ever,” one user wrote in the comments section.
Another user wrote: “LET ME OPEN MY PLAYLIST RAHHHHHH.”
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Spotify has faced other outages
Today’s outage is one of a few that the platform has faced recently.
Just last month, the music streaming service experienced a massive outage as thousands of frustrated users reported issues worldwide.
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Thousands of reports made Wednesday morning
Thousands of Spotify users have reported that the app is not working.
Reports of Spotify being down started coming into Downdetector at around 7.50am EST on Wednesday.
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Most reported problems
64 percent of users have reported problems with the Spotify app to Downdetector.
21 percent of Spotify users have reported issues with the website.
16 percent have reported problems with audio streaming.
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User reports playlist issues
One Spotify user has detailed their issues with the app to Downdetector.
“My playlist (of calming music to get my day started on a positive note) just stopped,” they wrote.
“When I reloaded Spotify (desktop), it was then blank. Tried again, then got the message: ‘Can’t find that playlist’.”
“Now, it found it again, but the list is completely blank. This also happened a couple times yesterday. Relieved to see I’m not the only one experiencing problems with Spotify.”
“Was beginning to think maybe my playlist is too long (over 24 hours). ;-)”
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Spotify addresses reports
The platform has taken to Twitter to thank users for reporting the outage.
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Spotify down
Worldwide Spotify outages have been reported.
Most of the problems reported to Downdetector involve issues with the app.
Over 18,000 issues have been reported to the platform.
