Reports begin to drop
Reports of issues at Royal Mail have begun to fall this morning as users regain access to Click and Drop.
Reports peaked at around 700 on Downdetector, they have now fallen to below 400.
How can I contact Royal Mail?
There are several ways to get in touch with Royal Mail.
If you have social media then you can Tweet the @RoyalMailHelp Twitter page.
Bear in mind that this is separate to the general Royal Mail Twitter account.
You can also speak to the company by phoning 0345 774 0740 or by filling in a complaint form on its website.
Customers fume
Click and Drop customers have taken to social media amid today’s technical issues.
One X user said: “Don’t need a calendar when you have @click_and_drop. Need to know when it’s the day after a Bank Holiday? Just try and use it. Falls over every time without fail.”
While another added: “FFS…@RoyalMailHelp It seems @click_and_drop is down completely now?! Grrrrr this website is so infuriating. When it works, it’s great. But it’s so glitchy and I don’t have time for it not to be working properly!”
