Reports soar amid outage

Reports on Downdetector have continued to rise as Yahoo Mail faces an outage.

Yahoo Mail hit with outage

Users have been left unable to access their emails today amid an outage at Yahoo.

Users have complained of being unable to access the Yahoo Mail app, being met with a message that reads: “Error 15.”

Over 1,300 reports have been made, as per Downdetector.

How to change your Yahoo Mail password?

Many of us have forgotten our password, whether you are suddenly asked to verify your identity, or you just have something different from your Amazon, Netflix or social media accounts.

Yet, for email accounts, it can be slightly different, as for Yahoo, enter your email address or username as if to login normally.

Once you are asked to type in your password, click the “Forgotten password?” button – which will give you some options, depending what capabilities you have enabled.

You can select your mobile phone number – where you will receive a code to enter – or you may have a recovery email address set up.

There may also be the option of verification via phone app, such as the Yahoo Account Key through one of their applications like Yahoo Mail.

Choose one of these, change your password and then login as normal.

This post first appeared on Thesun.co.uk

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