Government urged to step in and resolve backlog in applications or ensure motorists’ ID is returned
Motorists left for months without a valid driving licence are calling on the government to automatically extend dates for a year, and help clear the backlog, as complaints about the DVLA continue to pour in.
Since Guardian Money highlighted last week how the agency was taking months to process licence renewals and address exchanges we have heard from more exasperated customers, some of whom face losing their jobs if vital ID documents or licences are not returned soon.
