POPULAR email service Yahoo Mail was down tonight – leaving customers without access to their messages for around two hours.
Yahoo Customer Care wrote on Twitter: “Some users are experiencing issues with Yahoo Mail.
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“We’re aware of this issue and are working to resolve it as quickly as possible.
“Thank you for your patience and understanding.”
The company’s French support team said some users “may have difficulty” signing in tonight.
“We are working to resolve this issue as soon as possible,” they said.
Reports of trouble logging in were reported across the globe.
Around 70 per cent of complaints relate to accessing emails.
One in five, however, said they were unable to access the site at all, while retrieving mail from the service is also causing issues, according to German tech site netzwelt.de.
Independent outage monitor Down Detector recorded a spike in Yahoo Mail down reports, which began after 7.15pm UK time today.
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The reason for the problem is not yet known.
However, tech sites say the service is far more likely to go down in regions, rather than globally, hinting at a widescale problem.
Users in countries including Germany, Nigeria and Ecuador have reported problems tonight.
More than 3,500 people have tweeted about the issue within the past hour alone.
One said: “Yahoo Mail is down and I cannot login or access my emails!
“Please sort this asap.”
Another wrote: “Might have to swallow my pride and switch to Gmail.”
A third said: “Been down for me but now working.
TWO-HOUR OUTAGE
“However, I often can’t get mail as the ‘servers are down’ and have to temporarily switch mail off then on again.
“Seriously considering ditching Yahoo Mail.”
Shortly after 9.20pm, the company said the issues have been sorted.
“We are happy to report that the issue with the Yahoo Mail service is resolved,” they said.
“Thanks for contacting us!
“We always strive to provide the best possible experience with our products and welcome your feedback.”
