ANDROID users across the world reported problems with app crashes this morning (Tuesday March 23, 2021).
Android users reported frequent app crashes on popular favourites such as Gmail, Yahoo Mail and Google browser, with the problem particularly affecting owners of Samsung Galaxy smartphones.
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Why are my apps not working?
The problem has been traced back to the Android System WebView.
System WebView – what apps use to display web content such as in-app web browsers – comes preinstalled on all Android phones.
Android users have flocked to social media to discuss the app issues they’re facing and to try and find a fix.
Google have said today that they are aware on the issue – and are working on a fix.
According to Android Central, Uninstalling updates from the System WebView should fix the problem.
You can do this by searching for it in the Play Store (or clicking the link), and selecting “uninstall,” which should fix the problem.
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If for some reason the option is unavailable, users can perform the same action within “device settings”.
Users of Samsung Galaxy devices can go to Settings> Apps> Android System WebView, then click the three-dot menu near the top of the page and select uninstall updates, the confirm, before a reboot of your device.
This fix is also the same on any other Android smartphone.
However it should be noted that users should uninstall updates ONLY.
Do not disable the Android System WebView itself, as it will cause more problems for other apps.
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The tech giant said: “We are aware of an issue with WebView causing some apps on Android to crash for some users.
“We are currently working to fully validate the scope and a fix is in progress.”
The company has recommended using the desktop interface until issues are resolved.
Google acknowledged issues with Gmail on Android on the Google Workspace status page.
The tech giant has recommended people use the desktop version of Gmail until the issues are resolved.
“We’re aware of a problem with Gmail affecting a significant subset of users,” Google continued.
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“The affected users are unable to access Gmail.
“We will provide an update, detailing when we expect to resolve the problem.”
Samsung also acknowledged the issue and suggested a solution.
“Please remove the Webview Update and then restart the phone,” Samsung tweeted from its US support Twitter account.
How do I check if Android apps aren’t working?
There are simple steps to take to check if your app has a problem or isn’t working properly by checking in the Google Play Store at your history.
Users can open the Google Play Store, tap the hamburger menu in the upper-left corner, then select “My apps & games.”
Apps that have updates available are listed.
If you see your malfunctioning app on the list, tap Update and then check it again to see if the issue has been resolved.
When else have Android apps crashed?
In February 2021, Facebook Messenger crashed for millions around the world.
While the reason for the outage remained unclear, of those who reported issues, 81 per cent said they were having issues receiving messages, while 18 per cent were struggling to log in.
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And in March 2021, several major Facebook services including Messenger, Instagram, and WhatsApp went down for almost two hours.
Roughly two hours after Facebook initially went down, services restored and Facebook issued a statement.
It read: “Earlier today, a technical issue caused people to have trouble accessing some Facebook services. We resolved this issue for everyone, and we apologize for any inconvenience.”
