Virgin Media has crashed this morning, leaving users across the UK unable to access their emails.
According to Down Detector, the problems started at about 06:45 BST, and are affecting customers across the UK.
While the reason for the outage remains unclear, of those who experienced issues, 83 per cent said they were having problems with their emails.
Meanwhile, 11 per cent said they had problems with landline internet, while seven per cent were experiencing a total blackout.
A Virgin Media spokesperson said: ‘We’re aware of an issue that is affecting our Virgin Media email service for customers.
Virgin Media has crashed this morning, leaving users across the UK unable to access their emails
So far, more than 1,300 issues have been logged on Down Detector, while many users have taken to Twitter to voice their complaints
Our teams are working to resolve the problem as quickly as possible, and we apologise for the inconvenience caused.’
So far, more than 1,300 issues have been logged on Down Detector, while many users have taken to Twitter to voice their complaints.
‘What’s going on with email? Can’t send or receive on any devices or seem to log into email via the web page either?’ one user wrote.
Another added: ‘What’s going on with emails. Can’t seem to be receiving or sending any.
‘Changed password and everything but won’t now connect. Been like it since last night. Seriously.’
And one vented: ‘I can’t access my virgin media email account. Need it urgently for work and personal matters. Is the system down ? If so, when will it be back online?’
MailOnline has contacted Virgin Media for further comment.
