Verizon has gone down across the US, leaving many customers unable to use their smartphones.
The outage began around 2pm ET, with few reports surfacing, but thousands have since appeared – all claiming issues with cellular service.
Reports show that iPhone and Android users and some emergency service lines have been impacted.
Verizon’s dashboard states: ‘Data, voice, and text are limited. There is a known issue, and we are working on a solution.’
Verizon has gone down across the US, leaving many customers unable to use their smartphones
Verizon has more than 143 million users in the US – but the amount hit by Friday’s outage is unknown.
Downdetector, a site that monitors online issues, reports the highest number of customers without service are in Omaha, San Diego, Portland, Phoenix and Louisville.
While Verizon has not addressed the outage on its social media, customers can check their location’s service on the company’s dashboard here.
Verizon Support has responded to some X users’ cries of distress, but no solution has been given.
‘We know just how important it is to be able to make and receive calls! Please send us a Direct Message to begin troubleshooting at your convenience. We’re always here and happy to help, 24/7,’ reads the post.
Many customers have shared their distress on X, hoping to uncover why they do not have cell service
