CQC ‘reviewing evidence’ after footage shows 88-year-old Ann King’s treatment at Reigate Grange

The provider of a luxury care home where an 88-year-old woman with dementia was abused is facing possible criminal action as a government minister said he was “shocked and saddened” at her mistreatment.

After the Guardian published secret camera footage showing Ann King being abused at the £2,000-a-week Reigate Grange care home, the Care Quality Commission said on Friday it was “reviewing this evidence and working with other stakeholders to determine whether regulatory or criminal enforcement action is required”.

Are you being sold spas and gyms your loved one can’t use?

How do visits work? Poor visiting policies appear linked to problems with care.

Do all staff, including cleaners and cooks, have dementia training?

How often does the home review care plans? It should be monthly.

How well is the home connected with local community groups?

Check Care Quality Commission reports and beware homes where the rating yo-yos.

How does the home support hospital, GP and dentist appointments?

Do the night staff have supervision on site? Beware reliance on emergency numbers.

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