Questions for tech giant over claims underage users can remain on platform if they say parents are overseeing their account

TikTok faces questions over safeguards for child users after a Guardian investigation found that moderators were being told to allow under-13s to stay on the platform if they claimed their parents were overseeing their accounts.

In one example seen by the Guardian, a user who declared themselves to be 12 in their account bio, under TikTok’s minimum age of 13, was allowed to stay on the platform because their user profile stated the account was managed by their parents.

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