Trying to dress up cuts as being about modernisation is nonsense, writes Prof Paul Salveson. Plus letters from Jane Card, Trevor Lawson and Philip Clayton
Labour needs to do a bit better than complain that proposed rail ticket office closures are being “rushed” (Labour criticises ‘rushed’ plans to shut hundreds of rail ticket offices in England, 4 July). They shouldn’t be happening at all, and this “Beeching of the booking offices” is bad news for passengers as well as staff. Trying to dress up the cuts as being about “modernisation” and offering passengers a better service is nonsense. It’s about cost-cutting.
Not only will disabled passengers suffer, but everyone who values a friendly human face to assist them in planning their journey and buying tickets will lose out.
