Mobile network Three is down this morning, with users across the UK complaining of being unable to make or receive calls.
According to Down Detector, the problems started at around 05:00 BST, prompting almost 1,500 complaints so far.
Three confirmed there was an issue shortly after 07:30 BST.
The network tweeted: ‘We’re currently experiencing technical issues with some calls.
Mobile network Three is down this morning, with users across the UK complaining of being unable to make or receive calls
According to Down Detector, the problems started at around 05:00 BST, prompting almost 1,500 complaints so far (pictured)
Three confirmed there was an issue by tweeting out to its customers shortly after 07:30 BST
‘Please accept our apologies if you’ve been affected by this, our engineers are working hard to fix it. Check back here for updates.’
A number of Three customers have taken to Twitter to express their frustration over the technical difficulties.
One, named Lisa, tweeted: ‘Anyone having problems with @ThreeUK my whole family can’t make or receive calls. #Three #3 #outage’.
Another added: ‘@ThreeUKSupport I can’t phone out or people can’t phone me and it’s the same for the people who are on #Three network #help’.
Andrew Palmer wrote: ‘@ThreeUKSupport all of our phone [sic] on the Three network are not able to make or receive calls.
‘Cannot use live chat to support, cannot call three support from another network.’
And a Twitter user named Karl tweeted: ‘@ThreeUK is your network down nationwide as multiple people with Three can’t make, receive phone calls or text but can FaceTime, use internet and iMessage.’
The problems follow global outages for social media giants Facebook, Instagram, WhatsApp and Snapchat over the past week and a half.
Yesterday, Snapchat experienced an outage that lasted almost four hours and left users around the world unable to send or receive photos.
And just over a week ago all Facebook-owned apps crashed for almost seven hours during a massive worldwide crash.
Facebook, Instagram, WhatsApp and Facebook Messenger went down on October 4 after a faulty update disconnected Facebook’s servers from the internet and brought all of its services to a halt.
A number of Three mobile customers have taken to Twitter to express their frustration over the technical difficulties
This map shows where in the UK the complaints have been coming from about Three’s network
In response to last week’s blackout, Instagram announced on Tuesday that it was testing a new alert feature that will tell users when the app is down.
There have also been outages for Sky Broadband and Talk and Zoom over the past two months.
In September, Sky Broadband and Talk went down for two hours, leaving users across East and Central Scotland unable to access the internet.
And on August 23, Zoom suffered an hour-long outage that left users worldwide unable to access the video conferencing app.
More to follow.
