TESCO is urging customers to return a popular product over fears it contains metal.
The product recall applies to 250g packs Tesco’s Wicked Kitchen spinach and wild garlic ravioli.
1
Tesco has recalled the £2.50 product because it contains small pieces of metal, making it unsafe to eat.
A notice says shoppers should look out for products with the use by date of January 12.
Customers should not eat them and instead return them to the store where they will be given a full refund.
You don’t need to provide a receipt to get your money back.
Tesco apologised to its customers for the inconvenience.
The Food Standards Agency said shoppers should contact Tesco’s customer services on 0800 505 555 for more information.
What are my rights to a refund?
If you’re returning a recalled product, your rights to get a refund depends on whether the fault makes the product unsafe.
Sometimes the business will repair the product, for example by fitting a new part. But this should be done for you.
Most read in Money
If a fault makes a product unsafe to use — and it’s difficult to correct the fault — the Consumer Guarantees Act says you might have the right to reject the product and claim a replacement or a refund.
You can read more about your rights concerning a recalled product in our guide.
In April, the grocer asked customers to bring back packs of biscuits that possibly contained pieces of metal.
Other supermarkets and retailers have had to warn customers about dangerous products in recent months as well.
Do you have a money problem that needs sorting? Get in touch by emailing [email protected]
