Spirit Airlines Inc. on Wednesday canceled hundreds more flights but said it is working to reset operations.
The low-cost airline canceled 60% of its flights Wednesday for the second day in a row, according to FlightAware. Spirit has been grappling with what it has described as “overlapping operational challenges” since Sunday, including bad weather, technology-system outages and staffing shortages.
Spirit said Wednesday that the airline was rebooting its network to help speed the process of reassigning crews and restoring flights. A spokesman said the airline expects the number of canceled flights to begin to fall Thursday and in the coming days.
“The last three days were extremely difficult for our Guests and Team Members, and for that we sincerely apologize,” the airline said in a statement. The airline said it had planned to learn from the problems and had identified ways to improve.
For Spirit, the last few days have been a major setback in the budget carrier’s effort to improve performance and win passengers’ loyalty.
