Couriers say they feel compelled to ‘muck in’ with parcel sorting process in understaffed depots
Drivers at one of the UK’s largest delivery firms say they are having to work for free for several hours a day, according to their representatives, despite the company expanding its workforce by thousands during the pandemic.
Union officials said they had challenged Hermes UK following multiple complaints from couriers in several areas of the country who say they feel compelled to “muck in” with the parcel sorting process in understaffed depots because they cannot start earning any money until it is done. While some are paid for this work, many are not, the GMB union said.
