They may be digital natives, but young workers were raised on user-friendly apps – and office devices are far less intuitive

Garrett Bemiller, a 25-year-old New Yorker, has spent his entire life online. He grew up in front of screens, swiping from one app to the next. But there’s one skill set Bemiller admits he’s less comfortable with: the humble office printer.

“Things like scanners and copy machines are complicated,” says Bemiller, who works as a publicist. The first time he had to copy something in the office didn’t exactly go well. “It kept coming out as a blank page, and took me a couple times to realize that I had to place the paper upside-down in the machine for it to work.”

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