How can I contact Royal Mail?
There are several ways to get in touch with Royal Mail.
If you have social media then you can Tweet the @RoyalMailHelp Twitter page.
Bear in mind that this is separate to the general Royal Mail Twitter account.
You can also speak to the company by phoning 0345 774 0740 or by filling in a complaint form on its website.
Royal Mail hit with outage
Royal Mail’s Click and Drop service has suffered an outage today.
Users have complained of being unable to track their online deliveries.