AMAZON has fired a delivery driver after CCTV footage caught him claiming to deliver a PS5 shaped box and then putting it back in his van.
An Oxfordshire family believed the package was actually the birthday present they had ordered for their son’s 16th birthday.
Outraged father Richard Walker tweeted the footage and wrote: “Amazon driver “delivering” (i.e. scanning then putting back in the van) my son’s PS5 on launch day, which was also his 16th birthday.”
According to The Oxford Mail, The Walker family got in touch with Amazon, which told them it would investigate the incident.
Apparently, Amazon’s initial response was to offer gift vouchers.
Displeased with this, the daughter of the Walker family drove to the Amazon depot and raised the issue with the site’s boss.
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The site’s boss was said to recognise the man in the CCTV footage and said he would be fired.
Speaking to Oxford Mail, an Amazon spokesperson said: “We have very high standards for our delivery service providers and how they serve customers.
“The delivery associate will no longer be delivering on behalf of Amazon.”
The Walkers weren’t the only family to feel let down by Amazon over a PS5 delivery.
Last week, Amazon came under fire after furious PS5 customers said they received the wrong orders on launch day – including cat food, loo roll and a foot massager.
The PS5 went on sale on November 19 and some UK Amazon users who pre-ordered claim they received random household items instead.
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These obscure items apparently include cat food, loo roll, a coffee machine, an air fryer and even a foot massager.
Upset customers took to Twitter to complain about the blunder.
Their PS5 orders were apparently marked as delivered by couriers even though they are yet to receive the £450 item.
Journalist Bex April May was one of the customers to complain after she received an air fryer she hadn’t ordered and no PS5.
PS5 fan shocked as Amazon delivers an air fryer instead of console she ordered
PlayStation 5 and Xbox Series X – when did they launch and how much do they cost?
Microsoft launched the Xbox Series X and its smaller, cheaper sibling, the Series S, on November 10.
The release date covered the UK, US, Australia and a bunch of other countries worldwide.
The disc-free Series S costs £249/$299, while the Xbox Series X comes in at £449/$499.
So how does that compare to the new Xbox’s biggest rival, the PlayStation 5?
The PS5 launch fell on November 12, but not everywhere.
That date only stood for the US, Japan, Canada, Mexico, Australia, New Zealand and South Korea.
UK gamers had to wait until November 19 to order one of the consoles.
The PS5 proper costs £449.99/$499.99, while the digital edition comes in at £359/$399.
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Have you had a bad experience with an Amazon delivery? Let us know in the comments…
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This post first appeared on Thesun.co.uk
