Charities are alarmed by the increasing use of private firms to collect money owed to the public sector
Dr Naomi Spiers was sleeping off a night shift when there was a loud bang on the door. She curled up under the covers but the knocking wouldn’t stop.
When she answered, her visitor – wearing a face mask and bulletproof vest – demanded £425. He held out a card machine for her to pay. “I was like, ‘What the hell?’ He said, ‘Is that your car? I’ve put a clamp on it.’”
