Inquiry by regulator follows reports of customers being quoted as much as £100,000
The telecoms regulator Ofcom has launched an investigation into BT potentially overcharging consumers living in remote areas who want install or upgrade their broadband, after reports of people receiving quotes as high as £100,000.
BT, the owner of Openreach, which runs most of the UK’s broadband network, has a legal obligation to provide all homes and businesses with a decent broadband connection if they request it.
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