NATIONWIDE’s app has gone down, leaving hundreds of customers unable to make payments on New Year’s Eve.
Hundreds of customers have reported issues with the building society’s app this morning.
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According to Downdetector, problems started late last night and by 7:30am more than 800 issues had been reported by customers.
It comes just a week after the building society had two days of outages, leaving customers unable to make or receive payments in the run-up to Christmas.
Angry customers took to social media to complain about the system failure.
One tweeted: “So Nationwide is down again and I’m yet again waiting for the wages to go in. I Have bills to pay this is unacceptable.”
Another said: “How is nationwide bank down again?!?! How do they expect me to waste my money if they keep doing this.”
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The building society said on Twitter that “there is a delay affecting some incoming payments” and that it would be fixed “asap”.
According to Downdetector, over half of today’s reported problems relate to deposits, 23% to account balances, and a further 23% to funds transfers.
Issues have been logged in London, Dublin, Manchester and Birmingham, among other areas.
The reports come just a week after customers suffered two days of issues in the run- up to Christmas.
On December 21 and 22, many customers were unable to make or receive payments, leaving some without their salary just days before Christmas.
Mum-of-two Amy Davies said at the time: “I’m expecting my wages to go in today – I’m down to my last £4 and I’m waiting for my money so I can do the food shop and my Christmas shopping.”
Customers who need cash or to check their balance can go to their local branch or an ATM if needed.
The Sun has asked Nationwide for comment.
It comes just hours after Santander accidentally paid out £130million to thousands of accounts on Christmas Day in a huge blunder.
Around 75,000 Brits or their companies received a second wage or supplier payment from Santander accountholders.
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