The chain has addressed some longstanding problems under boss Steve Rowe but needs to do more
Marks & Spencer is in the dock this week – in defence not of its Colin the Caterpillar cake, but of its annual figures after a tumultuous year for the high street.
Last week the retailer’s chief executive, Steve Rowe, stole some of his own thunder by stating that, despite the turmoil caused by coronavirus, management had made progress on their revamp of the 137-year-old chain.
