Harassment and threats common, finds Citizens Advice survey, which discovers MoJ rules were broken in at least a third of cases
More than 2 million people have been contacted by bailiffs during the cost of living crisis, according to Citizens Advice, with a majority of those who came into contact with a debt collector reporting they felt harassed or intimidated.
The charity estimates that bailiffs added £250m in fees to people’s debts in the past 18 months, driving people deeper into financial hardship.
