EASYJET passengers have been issued a warning by Martin Lewis’ Money Saving Expert to redeem their Covid-19 vouchers in the next 24-hours.
The holiday vouchers were dished out to EasyJet holiday-makers who had to contend with cancelled flights and holidays during the pandemic.
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Passengers are now being reminded that they will need spend their vouchers before the deadline – set for Wednesday Jan 31 – or lose them, reports Money Saving Expert.
The warning comes after the holiday giant published a report in November last year that £58million worth of the tokens are still yet to be redeemed.
This deadline was extended by the company – originally set for the end of July last year – giving Brits an extended period to pencil in their 2024 travels.
It’s also been pointed out to customers that there is only a deadline to book their flights with the vouchers, not to actually do any traveling.
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Those that can’t get away this year will be disappointed to hear that the vouchers can no longer be refunded or swapped, so it really is now or never for Brits that parted with hard-earned cash back when the pandemic struck.
How do I redeem my flight voucher?
You’ll need to pop onto the Easyjet website and find the flights you’d like to purchase.
After this, double check your booking and enter your voucher’s redemption code.
The total amount you’ll need to pay including after you’ve applied your voucher will then be displayed and you’ll be able to continue and make a payment.
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You can use either the full value of your voucher in a single booking or use some of it to pay for a less expensive booking.
If you don’t use all of the credit issued on your voucher, EasJet will send you another voucher covering the difference.
Multiple other airlines offered the same or similar compensation, but a lot of them – including Jet2 and Tui – have now expired.
British Airways customers have a deadline of September 2024 to book and complete their travel.
The money saving gurus also reminded customers of their flight delay and cancellation rights.
On their site, they said: “If your flight is cancelled by the airline, you’re entitled to a refund or alternative journey, regardless of the reason or how far in advance you were told.
“Airlines are also expected to reimburse passengers who’ve had to rebook their own replacement flights.
“If your flight is delayed for more than five hours and you no longer wish to travel, you can ask for a refund, which will include any unused parts of your booking (such as your return flight).
“You may also be entitled to compensation if your flight is delayed by at least three hours or within two weeks of departure and it was the airline’s fault – an example of this would be if a flight was delayed due to staff shortages. This could be between £110 and £520.”
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This comes after it was discovered that EasyJet have a little-known feature on their app that can help you find Instagram-worthy destinations.
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