I get all sorts of awkward customers, many of whom look for any excuse not to pay. But it’s the overly friendly ones you have to worry about
I have been a builder since I was a teenager. I have also worked as a fisher and a tree surgeon, but I always return to building, because it’s the one thing I think I’m good at.
We get all sorts of awkward customers – especially after a job has been completed. Once, I was called at 5am: a towel rail was hanging 45 degrees off the wall. When I arrived at the property, the husband looked terribly sheepish and the wife said: “It just fell off.” She took the kids to school while the husband said: “OK, what do we need to fix it?”