TALKTALK has revealed that its email service is suffering from a mysterious outage.
Customers have reported problems accessing the service.
1
A jump in reports was picked up by the Down Detector site just after 10am on Thursday, December 14.
The company’s own service status page shows that TalkTalk is aware of the problem.
“We’re aware that some customers are currently unable to open Webmail,” TalkTalk said.
“The Appsuite website is currently not loading.”
Read more about email
It’s not yet clear what has caused the problem.
“@TalkTalk is the email system down. I cannot access,” one user wrote on X / Twitter.
However, it appears logging in is only a problem if you’re trying to access the online web mail site.
Using apps like Outlook or your phone should work as normal, the firm said.
Most read in Tech
“Using email via clients such as outlook on your PC or the mail app on your smartphone or tablet are working as normal,” TalkTalk explained.
“We’d like to apologise for the inconvenience caused and assure you the issue is being investigated as a priority.”
For updates check back on this page or visit TalkTalk’s service status page.
We pay for your stories! Do you have a story for The Sun Online Tech & Science team? Email us at [email protected]
This post first appeared on Thesun.co.uk
