It is not clear if UK government had alternative that would have allowed services to be back online promptly
Tuesday morning’s 45-minute internet outage, which knocked out the Gov.uk domain as well as a string of publishers and other websites, cannot easily be dismissed as an isolated event. It demonstrates a lack of resilience at the heart of critical government services.
Anybody wanting to book a Covid test in the late morning on Gov.uk would have struggled. There is an alternative method, by phone, but who knows the number to call: 119? Government services that once delivered by form and post, then call centres, now only really exist through online connections.
