IKEA is recalling bowls, plates and mugs due to fears consumers could get burned.
The product recall applies to its “Heroisk” and “Talrika” ranges, which have been on sale in the US and the UK since August 2019.
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The bowls, plates and mugs were sold in a variety of colors, including yellow, green pink and blue.
The crockery could become brittle and break, causing hot food and drinks to leak out. This poses a burn hazard, according to the recall.
So far there have been 123 reports of breakage worldwide, including four reports of injuries.
Ikea US is recalling about 148,000 units, which were sold in two-packs and four-packs for between $3.99 and $11.99.
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Which Ikea items are being recalled?
THE product recalls in the US and the UK apply to the below items.
Heroisk – all products were sold in two-packs
- Bowl green/yellow
- Mug 25cl red/yellow
- Plate with three comp red/green
- Side plate blue/red
Talrika – all products were sold in four-packs
- Bowl white
- Bowl red
- Deep plate green
- Mug 25cl red
- Side plate dark blue
Ikea in the UK is yet to confirm how many items are being recalled and how much these cost, so we’ll update this article once we hear back.
We’ve rounded up affected products, which have also been withdrawn from sale, above.
They come with either range name, supplier number “23348”, the text “Made in Taiwan” and “PLA” molded into the bottom of each one.
If you have one of them at home, you’re being urged to stop using them and to return to your nearest Ikea store for a full refund.
You don’t need to have your receipt to get your money back.
Ikea said in a statement on its website: “We apologize for any inconvenience and appreciate your cooperation.”
Customers in the US can contact Ikea by calling 888-966-4532, while shoppers in the UK should contact 0203 645 0010.
Your product recall rights
PRODUCT recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
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Last week, smoke alarms sold at Walmart and Home Depot in the US were recalled due to possible failure.
In January, more than 760,000 pounds of Hot Pockets were recalled over concerns they may contain pieces of glass and hard plastic.
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