The easy option is to walk away, says Eleanor Gordon-Smith. But you could do the hard thing and speak to her – even if you can’t predict the outcome

I love the lady who cuts my hair. But in January, after a visit to have my hair washed and cut, I discovered some money was missing from my purse. I discovered it later that day but thought perhaps I was mistaken, and I convinced myself I had spent it.

This week I had another visit. Soon after I left, I remembered how I had missed the money and opened my purse. This time another note was missing. That is all the money I had in there. I don’t know how to deal with this. My handbag is put away out of my sight while I have my hair washed. I am certain that this is when it happens. I am so upset and disappointed. Should I find another hairdresser? Ask for another person to cut my hair? I don’t want to confront her, I have no absolute proof.

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