SHOPPERS are gutted after Next confirmed it will no longer sell a clothing brand that’s a favourite for cheap and trendy fashion.
The shopping giant confirmed it will no longer sell Tesco’s F&F clothing on its website – meaning the brand is completely unavailable online.
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Tesco closed its homeware and clothing site – Tesco Direct – in 2018 as it was deemed unprofitable, meaning shoppers could only buy F&F clothes in certain stores.
The following year, there was joy for fans after Tesco announced a limited range of F&F items would be sold by Next.co.uk.
But this month Next confirmed it was ending the service and selling off remaining F&F stock on clearance.
Customers have railed at the decision, with one saying: “I really miss being able to buy clothes online to pick up in store as you cannot rely on Tesco stores to have ranges in and sizes, I find it really strange that you don’t do online ordering.”
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A second said: “Has Next stopped selling F&F brand anymore please? Used to get all my F&F clothes from Next.”
While a third said: “Why are your clothes not advertised on the Next website anymore? So frustrating.”
Another was irked by F&F Instagram post showing influencer Zoe Towell unpacking new clothes from a cardboard F&F box.
The customer fumed: “How does that F&F box even exist when you can’t buy online!
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“Even Next seen to have stopped selling F&F (what limited stock they did have).
“Stores are useless and there is no way to find out which Tesco stores have big F&F sections. I give up trying to buy any of this stuff tbh, it’s boring now”
Hundreds more have pleaded for Tesco to sell its F&F range online.
The brand is popular because its modern, trendy styles are also within budget, with ladies’ denim shirts sold at £18, skirts for £19.50 and bombers jackets £25.
But as well as only being stocked in certain Tesco stores, there’s no guarantee that a particular F&F piece might be available in a particular branch and in all sizes.
The brand has its own Facebook and Instagram pages which showcases items in the range, with the Facebook page liked by more than 2million followers.
Another gripe is that there are usually no changing rooms available, so customers must take the clothes home to try on.
Next declined to comment and Tesco did not respond to requests for comment.
Responding to complaints about the lack of availability on social media, Tesco said: “…despite us not being online at the moment, we are working to make our in-store experience the best it can be and take your feedback on board.”
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