TEMU has taken the world of internet shopping by storm.
Here’s everything you need to know about the online megastore that has made its way to the UK.
1
What is Temu?
Temu is a popular Chinese-owned digital marketplace that launched last year and is reportedly well on its way to overtaking Shein and Amazon.
It’s currently the number one free shopping app in both Apple’s App Store and Google’s Play Store.
Customers can buy just about any product they can imagine from the megastore, including accessories, clothing, small home appliances, outdoor furniture, power tools, baby clothes and much more.
Temu’s most stand-out feature is that the majority of their items are bizarrely cheap.
You can but sunglasses from £1.50, jewellery from 70p and clothing for under £4.
Temu’s parent company is PDD Holdings, a multinational commerce group headquartered in Dublin, Ireland – but it has been notoriously difficult to pinpoint the online giant’s exact origins.
Is Temu legit?
Since Temu’s popularity began to soar, the question of whether they are legit or not has been on everyone’s mind.
Most of the products on Temu are real, and you will likely receive them in a matter of weeks – but they may look slightly different to what you imagined.
Most read in Tech
Many customer reviews have said that the quality is usually “lower than expected”.
But even though the quality may be a hit or miss, Temu does offer customers credit for packages purchased with standard shipping that arrive later than originally stated.
In some cases, customers have left glowing reviews on Temu items and have been pleasantly surprised by the quality.
If you receive your items and they don’t look like their online listing, or they arrive damaged, or they don’t arrive at all, your order is eligible for Temu’s Purchase Protection Program.
The program guarantees your money back with a full refund if you return your items within 90 days of purchase.
How do you sell on Temu?
Selling on Temu is extremely simple – which may explain its rising popularity.
Here’s how to can start selling your items on the digital marketplace:
- Sign Up: Register as a vendor on Temu’s platform and provide the necessary information about your business.
- List Your Products: Upload your products to the platform, along with high-quality images, descriptions, and pricing information.
- Optimise Your Listings: Use Temu’s insights and customer feedback to optimise your listings and cater to customer preferences, increasing the chances of making a sale.
- Monitor Your Sales and Performance: Temu offers various tools and analytics to help you track your sales and performance, allowing you to make data-driven decisions to improve your business.
- Provide Excellent Customer Service: Respond quickly to customer inquiries and resolve any issues quickly to build trust and encourage repeat business.
Where does Temu ship from?
The products are shipped directly from their manufacturers in China and other countries to the buyer’s door.
Like Shein, AliExpress, and Wish, Temu advertises products for cheap prices because of lower manufacturing and labour costs in China.
Temu’s access to the Pinduoduo factory network and wider supply chain helps it offer these unbeatable prices.
However, a 2022 investigation found that Temu used cotton from the Xinjiang Uyghur Autonomous Region where China has detained Uyghurs in camps.
