Kevin Foster, the minister for future borders and immigration, says the government has made the system as straightforward as possible. Meanwhile, Dr Jolanta Opacka, writes of the shock she felt on receiving the letter on immigration status that was sent to long-term UK citizens

Rafael Behr’s article (EU citizens made Britain their home – now they face a hostile environment, 18 May) may mislead readers and discourage eligible EU citizens from applying to the EU settlement scheme. I’m delighted that since the EUSS launched in March 2019, more than 5.4m applications have been received. This demonstrates how the government has made the system as straightforward and user-friendly as possible.

It also reflects our investment to raise awareness and support people. We have made £22m available to help vulnerable applicants, spent nearly £8m on public awareness campaigns and have dedicated staff at the EU settlement resolution centre providing support seven days a week.

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