Clare Buchanan left empty-handed after a MacBook Air from Amazon went missing in ‘known scam’

A grieving mother was left distraught by Amazon after a laptop bought to plan her child’s funeral disappeared in an alleged scam – despite the website claiming to protect the purchase with a one-time password.

Clare Buchanan ordered the £800 MacBook Air the day after the death of her 11-year-old son Oliver from a brain tumour, and had planned to use it to write his funeral service at the hospice where he died.

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