ARTIFICIAL intelligence bots like ChatGPT can have ‘hallucinations’ and give convincing false statements to users, according to a top Google executive.
ChatGPT has exploded in popularity since it was launched in November, and has made many realise the day-to-day benefits of artificial intelligence (AI).
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While highly intelligent, AI cannot be completely relied upon just yet, Google’s search engine boss Prabhakar Raghavan told German newspaper Welt Am Sonntag on Saturday.
“This type of artificial intelligence we’re talking about can sometimes lead to something we call hallucination,” Raghavan explained.
“This is then expressed in such a way that a machine delivers a convincing but completely fictitious answer.”
An AI bot is typically smarter than the average person, but it has been developed by humans – meaning it can be susceptible to human error and bias.
People have been warned not to ask AI questions they cannot confirm themselves, such as legal advice.
But millions have flocked to ChatGPT anyway, to help themselves with a range of tasks, including solving coding errors or whipping up new recipes.
“The huge language models behind this technology make it impossible for humans to monitor every conceivable behaviour of the system,” Raghavan added.
“But we want to test it on a large enough scale that in the end we’re happy with the metrics we use to check the factuality of the responses.
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“We are considering how we can integrate these options into our search functions, especially for questions to which there is not just a single answer.”
Google last week unveiled its AI chatbot, known as Bard, which is intended to rival ChatGPT.
ChatGPT, created by OpenAI, has garnered a massive following in a matter of months.
It’s clear industry giant’s want a slice of the AI pie.
OpenAI now has Microsoft as a major investor, as the technology behemoth plans to link ChatGPT to its own search engine, Bing.
Google’s AI offering Bard is currently being tested by a handful of lucky beta users.
The company has not yet revealed when it will make its chatbot public.
“Of course we feel the urgency, but we also feel the great responsibility,” said Raghavan.
“We hold ourselves to a very high standard.
“And it is also my goal to be a leader in chatbots in terms of the integrity of the information but also the responsibilities we take.
“This is the only way we will be able to keep the trust of the public.”
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