Staff relations are at rock bottom, investment is shrinking and franchising has failed. But even so, passengers are trickling back. Can the network be revived?
What do Britain’s railways need to do to get back on track? In a brief interval between strikes, the RMT’s Mick Lynch was asked by MPs whether industrial action was damaging rail. The union leader answered: “What about the days when we’re not on strike, when it’s absolutely useless as well?”
Industry bosses also acknowledge, in less blunt language, that rail needs fixing.
