Couriers who deliver for Just Eat were sacked by email and forced to take up complaints with chatbot

Drivers who deliver food and drink for Just Eat have been fired after being misdirected by a cut-price GPS system, according to the union representing them.

The couriers, who work for Stuart, a company that supplies drivers to some of the biggest restaurant and retail names in Britain, told the Observer they were sacked by pro-forma email after being mislocated by the GPS system or deviating from impossible or dangerous routes.

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