ENERGY provider E.on has been ordered to pay over £682,000 to 1.6million customers after it took direct debit payments early.

The payments were supposed to be taken in January 2021, but instead the direct debit charges were taken on December 24 2020.

E.on charges customers early for their January direct debit payments leaving them out of pocket

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E.on charges customers early for their January direct debit payments leaving them out of pocketCredit: Alamy

The error left some households without enough cash to pay other bills, while others were hit by unexpected overdraft charges.

It also left some families short over Christmas.

More to follow…

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This post first appeared on thesun.co.uk

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