Driver–only trains and unstaffed stations mean people needing help to board cannot turn up and travel at nearly 300 stations
More than one in 10 railways stations in Britain do not allow disabled passengers to “turn up and go” on some or all train services, according to research by campaigners.
The accessibility problems are caused by a combination of “driver-only operation” (DOO) trains and unstaffed stations, which result in a lack of staff to help disabled passengers board their train. Some stations have no step-free access.
