Exclusive: Standard of care, exorbitant fees and difficulty getting treatment among 1,982 issues reported in 2022-23

Record numbers of patients are complaining to the NHS Ombudsman about poor care, exorbitant fees and difficulty getting treatment from NHS dental services in England.

Mistakes by dentists mean some patients are being left in agony – in some cases unable to eat – while others are being landed with huge bills for work on their teeth.

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