Chris O’Shea told to examine his conscience amid investigation into treatment of vulnerable customers

The boss of British Gas’s parent company has angered consumer groups by accepting a windfall £4.5m pay packet, including bonus payouts totalling £3.7m, despite an investigation into the treatment of vulnerable customers.

Chris O’Shea, the chief executive of Centrica, was told to examine his conscience after accepting an annual bonus of £1.4m and a long-term share bonus of £2.3m on top of his £790,000 annual salary, as millions of households struggled to pay their energy bills.

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