WITH the long Easter weekend bank ahead, bank customers will want to know if and when the banks are open on Good Friday.
Banks have continued to deliver their essential services with high street branches staying open during the coronavirus lockdowns.
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Most banks close their doors every Sunday and Easter Sunday will be no different.
But some will be operating at reduced hours or closing altogether on Easter Saturday and Easter Monday.
To ensure you don’t get caught out, we’ve rounded up the opening times for all major UK banks as well as other ways you can get in touch when your local branch is closed.
Barclays
Barclays branches are closed on bank holidays, including Good Friday and Easter Monday.
If you need to get in touch with the bank on Good Friday, you can use the online “chat” function or call the bank on 0345 734 5345.
Be aware though that customer services may be operating reduced hours over the long weekend.
What to do if you can’t access your money
IF you can’t access your money and you need to urgently, here’s what to do:
- Visit your local branch as soon as you can.
- If you can’t get there, or it is closed, call your bank and ask for its guidance on what to do.
- If the bank’s phone services are also down or busy, try contacting your bank on social media to ask what to do. But remember: don’t ever share your account details over social media.
- Try to do this on the day the problem arises so you can show you made every attempt to solve the issue.
- If you still can’t access your money, begin gathering evidence for a complaint.
HSBC
HSBC has not released its Easter opening times but last year all branches closed over the bank holiday weekend.
This means it is unlikely branches will be open for Good Friday.
If you need to contact HSBC over Easter, you should be able to use the bank app or website’s live chat, reach out on social media or call the bank on 03457 404 404.
Lloyd’s Bank, Halifax and Bank of Scotland
Lloyds Banking Group, which includes Bank of Scotland, Halifax and Lloyd’s Bank, will close all stores over the Easter weekend, including Good Friday.
The branches will reopen at 9.30am on Tuesday.
But all their phone lines will continue to operate as usual across the whole weekend.
You can contact the Bank of Scotland by calling 0345 721 3141.
For Lloyd’s Bank, you can call 0345 300 0000 and for Halifax, you can call 0345 720 3040.
Metro Bank
Metro Bank will be opening branches across the bank holiday weekend but at reduced hours.
On Good Friday, all branches will open from 10am to 4pm.
On Saturday, only some branches will open between the hours of 8am to 8pm.
All branches will close on Easter Sunday but they will reopen on Easter Monday from 10 to 4pm.
You can find out your local branch’s opening hours using the Metro Bank store locator tool.
If you have an urgent enquiry, you can call Metro Bank on 0345 080 8500.
Call centres will be open every day from 10am to 6.30pm apart from Saturday when they will operate from 8am to 8pm.
Nationwide Building Society
Nationwide is closing all of its branches for Good Friday, as well as Easter Sunday and Easter Monday.
However, branches that usually open on Saturdays will operate as normal on April 3.
You can find out if your local branch will be open on Saturday through the Nationwide branch locator tool.
If you have an urgent inquiry when branches are closed, you can contact Nationwide Building Society by calling 0345 730 2011.
You can also message the bank on its website.
NatWest and Royal Bank of Scotland
NatWest and sister bank Royal Bank of Scotland are also closing all branches over the Easter bank holiday weekend.
No branches will open on Good Friday, Easter Saturday, Easter Sunday or Easter Monday.
Both banks’ phone lines will be operating usual hours.
If you need to speak to NatWest, you can call 03457 888 444 or send a message through the app.
Meanwhile, RBS customers can call the bank on 03457 242424.
Santander
Santander is also closing all branches from Friday to Monday over the Easter bank holiday weekend.
Branches will then reopen at 10am on Tuesday.
Sanstander’s customer service will be available on 0800 389 7000 over the weekend.
The phone line will be open from 8am to 6pm on Good Friday, Easter Saturday and Easter Monday but it will be closed on Easter Sunday.
Santander will still be operating its 24/7 support for fraud and lost/stolen cards throughout the Easter period on 0800 9 123 123.
You can also contact the bank through their online chat function.
TSB
TSB is closing all branches for Good Friday, as well as Easter Sunday and Easter Monday.
But Saturday branches will be open as normal from 9am to 1pm.
You can look up whether your local branch opens on Saturday here.
If you need help, try using TSB’s online chat or you can call the bank on 020 3284 1575.
We’ve asked if the phone lines of chat function will be operating at reduced hours over the four-day break.
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Elsewhere we’ve rounded up the Easter opening times for supermarkets like Morrisons, Iceland, Tesco and Waitrose.
In other news, changing rooms will be able to operate when shops reopen on April 12.
We’ve also explained everything you need to know ahead of the new tax year on April 6.
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