THOUSANDS are currently reporting issues with Amazon’s Alexa virtual assistant.
Many are complaining that there Alexa has stopped working with many across the UK unable to use their smart gadget.
Problems with the service began at around 7:00 a.m. GMT on Friday, according to online outage trackers.
More than 8,000 people have logged issues with Alexa on DownDetector, a website that monitors the status of online platforms.
Read our Alexa live blog for the latest updates…
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Alexa is down in Europe and India reports suggest
Reports suggest that Alexa is also down across parts of Europe and India. Users in the United States are thought to be unaffected by the outage.
Amazon has yet to acknowledge the outage on its official Alexa and customer support Twitter accounts.
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Morning alarms unable to shut off
On Twitter, users are claiming that they are unable to shut off their morning alarms or switch on their smart lights as a result of the outage.
It’s not clear what’s causing the problem with the virtual helper, which is powered by Amazon’s artificial intelligence technology.
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Dreaded red ring
The gadgets show a solid red ring around their exterior when the microphone has been turned off or there is a fault with the device.
Videos on social media show Alexa devices announcing: “Sorry, this device lost its connection.”
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Thousands having issues
More than 8,000 people have logged issues with Alexa on DownDetector, a website that monitors the status of online platforms.
According to user reports, Alexa is not responding to voice commands. Those trying to wake their Amazon Echo speakers are met with a red ring of light.
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Alexa DOWN
AMAZON’S Alexa virtual assistant has stopped working, leaving thousands of people across the UK unable to use their smart gadgets.
Problems with the service began at around 7:00 a.m. GMT on Friday, according to online outage trackers.
