ALDI confirmed it has made a huge checkout change after a shopper said “it would be nice know in advance.”

One shopper questioned why Aldi had introduced a 20 item limit on their self service check outs.

The retailer is famous for its discounted groceries

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The retailer is famous for its discounted groceriesCredit: Getty
Aldi started rolling out their self-service tills in 2019

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Aldi started rolling out their self-service tills in 2019Credit: Getty

They questioned why the supermarket giant had failed to use an old fashioned sign to notify customers.

The customer’s tweet read: “Since when did you have 20 items or less on your self service check outs ?

“There is no sign saying so. Be nice to know in advance which self service check out I can go to.”

Aldi started rolling out their self-service tills in 2019, introducing the kiosks in London, Manchester, and Leicester.

The new look check-outs sparked a debate amongst Aldi customers .

Posting on Facebook groups for fans of Aldi, one shopper wrote: “Just been to Hednesford Aldi, the self service checkouts are a win-win for me!!!”

While another said: “I suppose it’s inevitable but one of the last bastions of cashier checkout service Aldi has resorted to installing self checkout tills in Trentham.

“Poor show Aldi. I might appear as a Luddite, but I don’t work for Aldi or any of the other supermarkets who expect you to do their work for them. This is supposed to be progress!”

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One user wrote: “Robot tills take a job away from a human till operator. Boycott them.”

While another said: “I hope our one doesn’t get them, I love Aldi but won’t do self service.”

The German retail giant take their stores seriously , sometimes closing them down so they can undergo and refurb.

Aldi is set to close its store in Erskine from March 14 to March 21.

A spokesperson for the German retail giant said this is for “refurbishment works”.

They added: “When we reopen on Thursday 21st March at 8:00am, the store will be in our new layout.”

This ensures “more space” for fresh, chilled and food-to-go ranges.

Plus the whole store will be “much brighter with simpler layouts”, Aldi insisted.

The retailer announced plans to open its new £9 million store in Neats Court, Queenborough in April.

The new multi-million-pound complex is opposite the Queenborough retail park and will be a third larger than the existing premises with 134 parking spaces – 59 more than in Sheerness.

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After the major retailer opened its 1000th store, Aldi announced plans for its next phase of expansion which will include another 500 stores.

The retailer said: “It is a long-term target and is not a ceiling to our ambition to have an Aldi store close to everyone in the UK.”

This post first appeared on thesun.co.uk

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