ALDI confirmed it has made a huge checkout change after a shopper said “it would be nice know in advance.”
One shopper questioned why Aldi had introduced a 20 item limit on their self service check outs.
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They questioned why the supermarket giant had failed to use an old fashioned sign to notify customers.
The customer’s tweet read: “Since when did you have 20 items or less on your self service check outs ?
“There is no sign saying so. Be nice to know in advance which self service check out I can go to.”
Aldi started rolling out their self-service tills in 2019, introducing the kiosks in London, Manchester, and Leicester.
The new look check-outs sparked a debate amongst Aldi customers .
Posting on Facebook groups for fans of Aldi, one shopper wrote: “Just been to Hednesford Aldi, the self service checkouts are a win-win for me!!!”
While another said: “I suppose it’s inevitable but one of the last bastions of cashier checkout service Aldi has resorted to installing self checkout tills in Trentham.
“Poor show Aldi. I might appear as a Luddite, but I don’t work for Aldi or any of the other supermarkets who expect you to do their work for them. This is supposed to be progress!”
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One user wrote: “Robot tills take a job away from a human till operator. Boycott them.”
While another said: “I hope our one doesn’t get them, I love Aldi but won’t do self service.”
The German retail giant take their stores seriously , sometimes closing them down so they can undergo and refurb.
Aldi is set to close its store in Erskine from March 14 to March 21.
A spokesperson for the German retail giant said this is for “refurbishment works”.
They added: “When we reopen on Thursday 21st March at 8:00am, the store will be in our new layout.”
This ensures “more space” for fresh, chilled and food-to-go ranges.
Plus the whole store will be “much brighter with simpler layouts”, Aldi insisted.
The retailer announced plans to open its new £9 million store in Neats Court, Queenborough in April.
The new multi-million-pound complex is opposite the Queenborough retail park and will be a third larger than the existing premises with 134 parking spaces – 59 more than in Sheerness.
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After the major retailer opened its 1000th store, Aldi announced plans for its next phase of expansion which will include another 500 stores.
The retailer said: “It is a long-term target and is not a ceiling to our ambition to have an Aldi store close to everyone in the UK.”
