THOUSANDS of Hyperoptic broadband customers have been left without internet during a huge nationwide outage.
At around 3pm on Friday, 1,929 users of the internet provider experienced issues with their broadband connection, according to Downdetector.
The company wrote on Twitter: “Hi everyone, we are currently experiencing a severe outage affecting a number of different post codes, along with our website hosting servers.
“We are working on it as we speak, with more updates to follow.”
Hyperoptic has been contacted by The Sun for comment.
Read our live blog below for the latest updates…
-
Service status page not loading on website
Users are struggling to check the status of their connection on the Hyperoptic website.
The Broadband Connection Service Status page is not loading as thousands of users flock to the site to monitor issues.
-
Fans rage at Hyperoptic as company works to fix outage
Disgruntled Hyperoptic customers are complaining about their service on Twitter.
One wrote: “Tried to call. Position 521 in the queue. Hung up.”
Another chimed in: “How long will this take please? Working from home here.”
-
Hyperoptic ‘working on’ issues
The company tweeted: “Hi everyone, we are currently experiencing a severe outage affecting a number of different post codes, along with our website hosting servers.
“We are working on it as we speak, with more updates to follow.”
-
More than 3,000 reported problems with Hyperoptic
According to Downdetector, nearly 3,000 Hyperoptic customers are unable to use the internet.
Problems started at around 3pm on Friday.
