Channel to explain why it failed to provide subtitles for several weeks after equipment was damaged

Channel 4 will have to explain why it failed to provide subtitles to viewers for several weeks last year, after key parts of its output were knocked off air in September following a fire alarm that inadvertently destroyed its computer equipment.

Media regulator Ofcom has launched an investigation into the incident at the London offices of media company Red Bee, who provide many leading broadcasters with the equipment that gets television broadcasts on air.

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