USERS of the new Xbox Series X are claiming their consoles are going up in smoke days after receiving them.
Viral footage sweeping social media this week appears to show Microsoft’s £449 machine billowing steam in various people’s living rooms.
However, multiple people responding to the posts have cast doubt on the legitimacy of the clips.
Microsoft appeared to query the veracity of the clips in a tongue-in-cheek tweet on Wednesday.
The fiasco started with a tweet shared Tuesday by Xbox Series X owner Arek Adamowicz.
Tagging the Xbox Poland account in the post, they shared a video of what appeared to be an Xbox Series X with smoke pouring out of the top vent.
Similar footage was posted by Twitter user Nick Blanco. Both clips seemed to suggest the issue began within two minutes of switching the console on.
In response to the tweets, users highlighted that the “smoke” clouds looked suspiciously like the vapour produced by a vape pen.
One person tweeted: “Not meaning to pry but you’re not vaping just above your console order to make it seem like it’s smoking right?”
Another said: “Electrical smoke is much darker and more dense. This is vape.”
Twitter user @XboxStudio then posted a video revealing that the same effect could be achieved by blowing vape smoke into the console’s vents.
They suggested the viral clips were “fake news”.
In a tweet on Wednesday, Microsoft suggested the footage did not show real smoke.
“We can’t believe we have to say this, but please do not blow vape smoke into your Xbox Series X,” the official Xbox Twitter account wrote.
PlayStation 5 and Xbox Series X – when are they out and how much will they cost?
Microsoft launched the Xbox Series X and its smaller, cheaper sibling, the Series S, on November 10.
The release date covered the UK, US, Australia and a bunch of other countries worldwide.
The disc-free Series S costs £249/$299, while the Xbox Series X comes in at £449/$499.
So how does that compare to the new Xbox’s biggest rival, the PlayStation 5?
Sony has revealed the PS5 release date falls on November 12, but not everywhere.
That date only stands for the US, Japan, Canada, Mexico, Australia, New Zealand and South Korea.
In the UK, you won’t be able to get it until November 19.
The PS5 proper costs £449.99/$499.99, while the digital edition comes in at £359/$399.
Microsoft released two new consoles – the Xbox Series X and Xbox Series S – worldwide on November 10.
The gaming machines can process graphics in up to 8K and boast powerful engines that almost eliminte loading times.
The Series X is on sale for £449, while the Series S – which is smaller and has no disc drive – ships for £249.
They’re up against stiff competition in the form of the £449 PlayStation 5, which Sony launched in the US, Japan and other markets today.
In other news, upcoming blockbuster Xbox exclusive game The Medium is on the verge of a ban in Australia.
Read our full reviews of the Xbox Series X and Xbox Series S.
And here’s how the consoles line up against their biggest rival, the PlayStation 5.
What do you think of the new consoles? Let us know in the comments!
We pay for your stories! Do you have a story for The Sun Online Tech & Science team? Email us at [email protected]
This post first appeared on Thesun.co.uk