Andy Curry, head of investigations at the Information Commissioner’s Office, on what’s driving the high volume of unsolicited sales calls and the action you can take
Unwanted sales calls, whether they’re made by a human or a robot, have become part of daily life. But why do we get so many? And what can we do about it? I asked Andy Curry, head of investigations at the Information Commissioner’s Office, which enforces good practice in handling personal data such as telephone numbers.
I always had a bit of an issue with talking on the phone, because #millennial, but with nuisance calls being so prevalent, I don’t answer at all now. Am I right in thinking the number has shot up?
A few years ago they were massively high but during the pandemic they hit the floor. Even the scammers were self-isolating. Now, we’re seeing a return to normality.
