Analysts, however, say retailer’s foray into low-priced products with its Anyday label is ‘confusing’
John Lewis has lots of new money-spinning ideas these days from renting flats to selling home insurance and even landscaping gardens, but what about the old-fashioned way, by running its department stores well?
In a highly critical note published this month an influential retail analyst Steve Dresser suggested that Britain’s favourite department store chain was on a “burning platform” after finding one of its shops in a woeful state, trying to shift a bric-a-brac of old Christmas and Easter stock, including £60 candles in torn boxes and a £95 essential oil diffuser covered in grimy fingerprints.