VODAFONE went down as thousands of customers struggled to access the internet.
The company was experiencing widespread disruption earlier today, according to Downdetector – which monitors outages.
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Issues started just after 8am this morning and at its peak there were over 2,800 reported problems.
The majority of the problems related to customers struggling to access landline internet.
The outage appeared to be widespread, with customers experiencing issues in London, Cardiff, Birmingham, Manchester and Edinburgh.
Angry customers took to Twitter to express their frustration at the outage.
One person said: “This is why I am leaving Vodafone, soon as it rains flipping internet goes what a joke.”
Another customer said: “At least Vodafone is consistently the worst.
“Internet is down.. again.”
A third person added: “Working from home and can’t connect? In NE34 but no issues according to your website!”
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A Vodafone spokesperson said the problem had since been resolved.
They added: “Customers should already be seeing their connectivity return.
“We sincerely apologise for the inconvenience to anyone impacted today, and can confirm this was an isolated incident.”
It’s not the first time Vodafone has gone down for customers leaving them without internet.
In February, hundreds of customers were unable to get online following an outage.
In October last year, over 1,000 customers were left with broadband and Wi-Fi issues.
Am I entitled to compensation from Vodafone?
Depending on your issue, you may be entitled to compensation or an account credit.
The best thing to do is contact Vodafone and see if it can resolve your problems for you.
Internet firms usually pay out £8 for each day that broadband and phone service is not repaired after two full days of no service.
If you’re a mobile customer and you suffer from a lack of service then depending on the circumstance you may be entitled to a refund or account credit.
Meanwhile, you can log a complaint with Vodafone on its website.
